Thanks for nothing Polaris | Victory Motorcycles: Motorcycle Forums

Thanks for nothing Polaris

Discussion in 'Victory General Discussion' started by 1stVictory, Oct 16, 2020.

  1. 1stVictory

    1stVictory Well-Known Member

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    I had the bike in the former Victory dealer shop to have the clutch cable replaced because it was beginning to feel like it was slightly binding. Worn out plastic liner was suspected. Anyway, with 91,000 kms on the clock, I thought it would be a good idea to have the fuel filter replaced. The pump was removed and the photo shows that it is discoloured by the dye put in the fuel but otherwise it looked good.

    IMG_9296.jpg

    In the end, it wasn't replaced because the stainless push-on keeper ring would need to be pried off or somehow cut off and Polaris doesn't include a new one in the filter packaging. Also, the tech was concerned that in the effort to remove it, should the stubby plastic stem it grips onto become broken, a pump replacement would likely be needed. I'm sure that some jury-rigging could be done to keep the filter in place but maybe not. I wasn't interested to push for the filter replacement so I'll live with it the way it is. What a Mickey Mouse design. Shared for information.

    IMG_9297.jpg
     
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  2. PDXLaserGazer

    PDXLaserGazer Well-Known Member

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    Those are thin metal. A small jeweler's slotted screwdriver can bend those little barbs out easy enough without putting any pressure on the post if done carefully. New one would cost about $0.03 at Ace Hardware. For future reference.
     
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  3. VicVisionBulldog

    VicVisionBulldog VOG Police Chief

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  4. Chattanooga_Mark

    Chattanooga_Mark Well-Known Member

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    The replacement filter does come with a new retaining ring. The three I bought have anyway. It’s easy to pry it off and replace without even using a new one. I replace my fuel filter every 30K miles. I also clean my Lloyds air filter at the same time.
     
    Last edited: Oct 16, 2020
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  5. 1stVictory

    1stVictory Well-Known Member

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    The one he had came without. Too late now. I can live with the original filter. Thx for your inputs.
     
  6. Chattanooga_Mark

    Chattanooga_Mark Well-Known Member

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    Polaris didn’t let you down in this case, that dealer did.
     
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  7. Known1

    Known1 Well-Known Member

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    Yeah, likely a Polaris dealer...
     
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  8. bikendad

    bikendad Well-Known Member

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    Sounds like a novice tech
     
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  9. 1stVictory

    1stVictory Well-Known Member

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    He’s been working on Vics since they first came to Canada in 1998. The first Vic dealer in Canada. Wrenching for 22 years. He knows his sh!t. He was reluctant to possibly bugger my pump. In him I trust.
    And Polaris let us all down. Kicked us to the curb in Jan 2017. Don’t kid yourself Mark.
     
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  10. Chattanooga_Mark

    Chattanooga_Mark Well-Known Member

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    A 22 year technician that couldn’t figure out a tension ring retainer on a Polaris fuel pump assembly? Between Victory’s birth and death, he never replaced a fuel filter? On Victory’s best selling model line? Really? Sorry, in him I would not trust too far.

    In the big picture regarding Victory, Polaris absolutely let everyone down. Everyone. Your fuel filter retaining ring is the sole fault of the technician.
     
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  11. IndyVictory

    IndyVictory Active Member

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    Post pictures for the rest of us next time you change your fuel filter.
     
  12. Chattanooga_Mark

    Chattanooga_Mark Well-Known Member

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    No need. The Vic Shop posted a video a while ago as have others. If I remember correctly, Rylan even talks about and shows the simplicity of the retaining ring. Seriously, the retaining ring is not a difficult nor a challenging scenario.
     
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  13. Alwhite00

    Alwhite00 Active Member

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  14. IndyVictory

    IndyVictory Active Member

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    Sorry thought you were using the quantum filters.
     
  15. John G

    John G Active Member

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    It’s good to know that the filter wasn’t in bad shape after a lot of miles. Too bad you didn’t get your retaining clip in the box with the filter though. I get what the tech was concerned about . I haven’t changed mine yet, and I imagine when I get around to it, which will be many years in the future, there won’t be any parts available anyway. Thanks a lot Polaris!!

    After then dumped Victory, I emailed all the relevant senior staff at Polaris with a suggestion that they keep servicing Victories in the Indian Dealerships, as well as stocking parts for them. I figured this would keep dramatically increase their shop revenue as well as parts sales. However, none of them even provided me the courtesy of a reply. It would have cost them nothing to continue supporting Victory in most of their dealerships. There may be a few that were brand new Indian dealers and had not previously supported Polaris, but it woulsn’t be many. The good will and the profit they would have created would have, in my opinion , been well worth it.

    Also, you know that the Victory owners would have been a great source of Indian sales in the future. I would like to have an Indian. In fact, I’ve been looking at the FTR1200 S. But what holds me back is the fact that I don’t trust Polanus not to do the same thing with the Indian line down the road. Once bitten, twice shy.
     
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