Not impressed with Witchdoctors

Discussion in 'Victory General Discussion' started by DarlngDave, Apr 20, 2017.

  1. DarlngDave

    DarlngDave Active Member

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    Type of Motorcycle Currently Riding:
    2014 Victory Cross Country Tour
    Placed a couple orders a few weeks ago. Everything was supposedly "in stock". One order was for a couple of replacement cheese wedges, and a couple other small parts. The other order (also, in stock) was a Digital Guard Dawg keyless ignition.
    Took a few weeks for the ignition to come in, because it was outta stock, which is fine. The wedges were also outta stock. When they did finally send them, they were two completely different wedges (one with stainless trim, the other without).
    When I called and asked for the correct wedge (they had in stock and were supposed to send out to me), they asked me to send the other back, which was delivered to them last FRIDAY. I call today (Thursday), and they are out of stock again.
    Ah, well... I decided to just send the other one back. They said they'll refund everything when they get the one I have back. I simply asked for them to credit my card for the one they already received, and then do the other when they get it.
    Of course, their internet is "down" so they can't send out a return shipping label.
    *shakes head* Need to find another option, I suppose.
     
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  2. DarlngDave

    DarlngDave Active Member

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  3. ChuckTX

    ChuckTX Member

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    Sorry to hear that. My experiences with WD have always been great. They have always been professional and eager to please.
     
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  4. DarlngDave

    DarlngDave Active Member

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    I have read nothing but great stuff about them, but have hit a serious pothole ordering simple stuff that was "in stock", and then getting totally wrong item, and no internet, etc...
     
  5. wvrider1

    wvrider1 Well-Known Member

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    Sorry to hear, for me, 3 different orders this week, got everyone the next day. This is not typical WD service
     
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  6. DarlngDave

    DarlngDave Active Member

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    Well, their internet must be up. Got an email with the return authorization, but no shipping label.
    Figures...
     
  7. PaiN

    PaiN Active Member

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    I haven't had very good experiences with WD either....in fact I won't order from the company unless its something I need and absolutely can not get anywhere else.
     
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  8. craigc10

    craigc10 Member

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    I've had nothing but great service in fact so much so wife is telling me to buy tootsie roll stock lol
     
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  9. Iron_Horse

    Iron_Horse Active Member

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    Best company I've ever dealt with. Sorry you guys had problems.
     
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  10. DarlngDave

    DarlngDave Active Member

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    Dealt with so many companies, over the past many years (a few bikes). So far, this is the worst experience, honestly.
    I'm sure it could be even worse, but THIS is MY worst experience.
     
  11. jgity

    jgity Active Member

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    Sorry to hear about ur experience. I have had nothing but good transactions with them. But then again Micky Mantle didn't hit a home run every game.
     
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  12. cool breeze

    cool breeze Active Member

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    I was just at WD today( I'm about fifteen miles away) to pick up what I was told would be in by now. Backordered til May. Everything's fine. When pooplaris announced it everyone and I mean everyone went ape and started buying all kinds of stuff. Some manufacturers were caught off guard by the influx of orders and the pipeline is a little slow til they catch up. I started going there when he was in that garage behind the house. Their warehouse is not all that big but does a lot of business and they carry a lot from other mfgs. Keep the faith, it's working out.
     
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  13. ChuckTX

    ChuckTX Member

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    But your name is PAiN..isn't that to be expected :)
     
  14. MRMAXX

    MRMAXX Well-Known Member

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    I have bought many parts from Witchdoctor....NEVER had an issue...one of the best suppliers out there....

    Now you want to talk about shitty service....well i'm sure you know who I'm talking about...
     
  15. HenryT

    HenryT Active Member

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    Just one order from them. Item when I bought on line said 2-3 days to ship, that's pretty much how it went had the part in less than a week. Good experience so far.
     

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